Terms of service

Effective Date: August 28, 2026

Welcome to wastekitchenshop.com. These Terms of Service govern your access to and use of our website, products, services, and related features. By visiting our website, creating an account, placing an order, or purchasing any product from us, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. About Our Store

wastekitchenshop.com is an online retail store offering products in the Home, Kitchen & Electronics categories. We aim to provide customers with useful, affordable, and convenient products for everyday life.

Business Name/Website: wastekitchenshop.com
Email: wastekitchenshop@gmail.com
Phone: 7864870370
Address: Simraha, P.O - Malior, P.S - Harishchandrapur, DIST - Malda, West Bengal, PIN - 732125, India
GSTIN: 19EHSPA8295Q1Z2

Throughout these Terms, the words "we," "us," "our," and "wastekitchenshop.com" refer to the store and its operator. The words "you," "your," and "customer" refer to the person accessing our website or purchasing our products.

2. Acceptance of Terms

By accessing or using wastekitchenshop.com, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our website or purchase products from us.

We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will become effective when they are posted on this page. It is your responsibility to review this page periodically for updates.

3. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to our website, systems, or customer information.
• Copy, reproduce, modify, distribute, or exploit website content without permission.
• Introduce viruses, malware, harmful code, or other technologies that may damage our website.
• Use automated systems to collect information from our website without authorization.
• Provide false or misleading information while placing an order.
• Interfere with the normal operation or security of the website.

We reserve the right to restrict or terminate access to our website if we believe a user has violated these terms.

4. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices, and other information displayed on our website are accurate and up to date.

However, minor variations may occur between the product displayed on the website and the actual product due to:

• Screen or device settings.
• Lighting conditions in product photographs.
• Manufacturing or packaging changes.
• Supplier or brand updates.
• Minor differences in color, size, design, or appearance.

Such minor differences do not necessarily constitute a product defect.

We reserve the right to correct errors, update product information, or modify product specifications at any time without prior notice.

5. Product Availability

All products displayed on our website are subject to availability.

A product may become unavailable after you place an order due to inventory issues, supplier limitations, technical errors, or other circumstances.

If we are unable to fulfill an order, we may contact you and provide an appropriate solution, which may include cancellation and refund of the amount paid for the unavailable product.

6. Prices and Taxes

All product prices displayed on our website are stated in Indian Rupees (INR), unless otherwise specified.

Prices may change at any time without prior notice. Such changes will not affect an order that has already been confirmed, except where there is an obvious pricing or technical error.

Applicable taxes, including GST, may be included in the displayed price or calculated during checkout as required by applicable law.

Our GSTIN is:

19EHSPA8295Q1Z2

Shipping or other applicable charges may be added to your order depending on the delivery location, order value, product, or applicable promotional terms.

7. Orders

When you place an order on wastekitchenshop.com, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation by email, phone, SMS, WhatsApp, or other available communication methods.

An order is considered accepted only after it has been confirmed by us.

We reserve the right to refuse, cancel, or limit any order for reasons including:

• Product availability.
• Incorrect pricing or product information.
• Suspicious or fraudulent activity.
• Incorrect customer information.
• Delivery limitations.
• Repeated failed deliveries.
• Payment-related issues.
• Violation of these Terms of Service.

If an order is cancelled after payment has been received, we will process an applicable refund according to our refund procedures.

8. Customer Information

You agree to provide accurate, complete, and current information when placing an order.

This may include your:

• Full name.
• Delivery address.
• Phone number.
• Email address.
• Billing information.
• Payment information where applicable.

You are responsible for checking the accuracy of your information before submitting an order.

If incorrect information causes a delivery failure, additional charges, delays, or return of the shipment, you may be responsible for the resulting costs where permitted by applicable law.

9. Cash on Delivery Orders

Where Cash on Delivery (COD) is available, customers may pay the applicable order amount at the time of delivery.

COD availability may depend on the delivery location, product, order value, courier service, and other operational factors.

We reserve the right to verify COD orders before dispatch.

Customers who repeatedly place COD orders and refuse or fail to accept deliveries may have COD access restricted or removed.

10. Online Payments

Where online payment options are available, payments may be processed through third-party payment service providers.

We do not generally store complete payment card information on our own servers.

You agree to provide accurate payment information and authorize the applicable payment provider to process the transaction.

If a payment is unsuccessful, reversed, disputed, or otherwise incomplete, we may delay or cancel the order until the payment issue is resolved.

11. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframe displayed on our website or communicated to you.

Delivery times may vary depending on:

• Delivery location.
• Courier availability.
• Product availability.
• Weather conditions.
• Public holidays.
• Transportation delays.
• Operational disruptions.
• Events beyond our reasonable control.

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

Once an order has been handed over to the courier, delivery may be subject to the courier's policies and operational conditions.

Customers should provide a complete and accurate delivery address and remain available to receive the package.

12. Delivery Attempts

The courier may make multiple delivery attempts depending on its policies.

If the customer is unavailable, provides an incorrect address, refuses delivery, or otherwise prevents successful delivery, the package may be returned to us.

Additional shipping or re-delivery charges may apply where permitted by our applicable shipping and refund policies.

13. Returns and Refunds

Returns, replacements, cancellations, and refunds are subject to our Return & Refund Policy published on the website.

Customers should review the applicable policy before purchasing.

Certain products may not be eligible for return due to their nature, hygiene considerations, damage caused after delivery, misuse, or other applicable conditions.

If a return is approved, customers may be required to provide photographs, videos, order information, or other evidence to help us verify the issue.

Refunds, where approved, will generally be processed through the original payment method or another appropriate method.

14. Damaged or Incorrect Products

If you receive a product that appears damaged, defective, incomplete, or different from the product ordered, please contact us as soon as possible.

We may request:

• Order number.
• Photographs of the product.
• Photographs of the packaging.
• Unboxing video where applicable.
• Description of the issue.
• Other information reasonably required for verification.

Customers should inspect the package and product promptly after delivery.

Where a replacement, return, or refund is approved, the resolution will be handled according to our applicable return and refund procedures.

15. Electronics and Product Warranty

Certain electronic products may include a manufacturer's warranty or seller warranty, where specifically stated on the product page.

Warranty coverage, if available, may be subject to the manufacturer's terms and conditions.

Warranty generally does not cover damage resulting from misuse, accidental damage, liquid damage, unauthorized repair, improper installation, electrical issues, physical damage, normal wear and tear, or other exclusions specified by the applicable warranty provider.

Customers should carefully review the warranty information provided with the product.

16. Product Safety and Proper Use

Customers are responsible for using products according to the instructions, warnings, specifications, and safety information provided with the product.

For kitchen appliances and electronic products, customers should follow the manufacturer's operating instructions and safety precautions.

We are not responsible for damage caused by improper use, unauthorized modification, incorrect installation, negligence, or failure to follow applicable product instructions, except where liability cannot legally be excluded.

17. Intellectual Property

All content available on wastekitchenshop.com, including text, graphics, logos, product descriptions, photographs, icons, designs, website layout, and other materials, may be protected by applicable intellectual property laws.

You may use the website for personal and lawful shopping purposes.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by law.

18. Third-Party Services

Our website may use third-party services such as payment processors, logistics providers, analytics services, technology providers, advertising platforms, or other service providers.

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent policies, practices, availability, or performance of third-party services, except to the extent required by applicable law.

19. Promotions and Discounts

From time to time, we may offer discounts, promotional codes, special offers, or other promotional campaigns.

Promotions may have specific terms such as:

• Limited validity.
• Minimum order value.
• Product restrictions.
• Customer restrictions.
• Limited stock.
• One-time use.
• Non-combinability with other offers.

We reserve the right to modify or discontinue a promotion where permitted by law.

20. User Reviews and Feedback

If customers submit reviews, feedback, photographs, comments, suggestions, or other content to us, they agree that the submission should not contain unlawful, defamatory, abusive, misleading, infringing, or harmful material.

We may moderate, remove, or decline to publish content that violates our guidelines or applicable law.

By submitting content for publication, you grant us permission to use that content for legitimate business, marketing, or promotional purposes, subject to applicable law.

21. Privacy

Your use of wastekitchenshop.com is also subject to our Privacy Policy.

We may collect and process information necessary to process orders, provide customer support, deliver products, process payments, improve our services, and comply with legal obligations.

Please review our Privacy Policy for further information about how customer information is handled.

22. Limitation of Liability

To the maximum extent permitted by applicable law, wastekitchenshop.com will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including courier delays, natural disasters, government restrictions, technical failures, strikes, transportation disruptions, or other force majeure events.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

23. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless wastekitchenshop.com and its representatives from claims, losses, liabilities, damages, costs, or expenses arising from your unlawful use of the website, violation of these Terms, misuse of products, or infringement of another person's rights.

24. Account Suspension or Termination

We may suspend, restrict, or terminate access to the website or certain services if we reasonably believe that a customer has violated these Terms, engaged in fraudulent activity, abused promotional offers, or otherwise misused our services.

Any rights or obligations that are intended to survive termination will remain effective.

25. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from or relating to these Terms or transactions made through wastekitchenshop.com shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the applicable location, subject to applicable law.

26. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, products, services, legal requirements, or website functionality.

The updated version will be posted on this page with the revised effective date.

Your continued use of the website after an update means that you acknowledge the revised Terms of Service.

27. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, while the remaining provisions will continue to remain in effect.

28. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other applicable website policies, constitute the terms governing your use of wastekitchenshop.com and your purchases from our store.

29. Contact Us

If you have questions regarding these Terms of Service, an order, a product, payment, delivery, return, or any other matter, please contact us.

wastekitchenshop.com

Email: wastekitchenshop@gmail.com
Phone: 7864870370
Address: Simraha, P.O - Malior, P.S - Harishchandrapur, DIST - Malda, West Bengal, PIN - 732125, India
GSTIN: 19EHSPA8295Q1Z2

We appreciate your trust in wastekitchenshop.com and look forward to providing you with a convenient and reliable online shopping experience.